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German telephone etiquette:

How to talk on the phone in german

Here you will find the german telephone etiquette as a comprehensive English german telephone glossary – for free.

learn German grammar, learn German, learn German with mnemonics

Learning how to talk on the phone in german is an important skill for English-speakers in Germany, Austria or Switzerland. You know of course how to use a phone at home but this doesn't necessarily mean you're ready to deal with a public phone in Germany.Here



Answer the phone in german – Greetings

Good morning – Guten Morgen

Godd Afternoon – Guten Tag

Good evening – Guten Abend

Hello – Hallo

This is /name). How can I help you? –
Hier spricht (Name). Wie kann ich Ihnen helfen?

Tis is (name). What can I do for you –
Hier spricht (name). Was kann ich für Sie tun?

To put someone through

Could you put me through Mr/Mrs (name), please? –
Können Sie mich zu Herrn/Frau (Name) durchstellen?

Could I speak to Mr./Mrs (name)? -
Kann ich mit Herrn/Frau (Name) sprechen?

Please connect me with Mr/Mrs (name) –
Bitte verbinden Sie mich mit Herrn/Frau (Name)

Please wait a moment, Mr/Mrs (name). I will put you through –
Bitte warten Sie einen Augenblick Herr/Frau (name). Ich stelle Sie durch.

I’m afraid her line is busy. Would you like to hold or call back in a few minutes. –
Ich bedaure, ihre Leitung ist besetzt. Möchten Sie lieber dranbleiben oder in einigen Minuten nochmals anrufen.

How to leave a message

I have a few questions form Mr/Mrs(name). Could you tell him to call me back, please? -
Ich habe einige Fragen an Hernn/Frau (Name). Könnten Sie ihm bitte ausrichten, dass er mich zurückruft?

Would you please tell him/her that I called? –
Würden Sie ihm/ihr bitte ausrichten, dass ich angerufen habe.

How to say good-by on a german phone

Thanks for your call. – Danke für Ihren Anruf.
Thank you very much for your call. – Vielen Dank für Ihren Anruf.

Thank your for your help. – Danke für Ihre Hilfe.

I will call you back at 5 o’clock. –
Ich werde Sie um 17.00 Uhr zurückrufen.

Just call me back, if you have any further questions.-
Rufen Sie mich einfach zurück, falls Sie noch weitere Fragen haben.

I’m glad you called. – Ich bin froh, dass Sie angerufen haben.

Have a nice day. – Ich wünsche Ihnen einen schönen Tag.





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